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Every eligible TP-Link product purchased from WiFiLink, an Authorized TP-Link Partner listed on TP-Link Pakistan’s official Partner E-Commerce website, is backed by an official manufacturer warranty. This page explains the warranty process, required documents, eligibility, and important information to help you receive fast and hassle-free warranty support.
Eligible TP-Link products purchased from WiFiLink include an 18-month official manufacturer warranty, starting from the original purchase date. Warranty coverage is subject to TP-Link Pakistan’s official warranty policy and product eligibility.
Follow these simple steps to submit your TP-Link warranty claim through WiFiLink.
If you experience an issue with your TP-Link product, contact the WiFiLink support team with your order details. Our team will guide you through the warranty claim process and provide the address of the authorized warranty center.
Securely pack the product in its original packaging, including all accessories, and send it to the designated TP-Link warranty center following the provided instructions.
The authorized service center will inspect the product to determine whether the issue is covered under the official manufacturer warranty.
If the product qualifies under the warranty policy, it will be repaired or replaced according to TP-Link’s warranty guidelines.
Once the warranty process is completed, the repaired or replacement product will be shipped back to your provided address.
Most warranty claims are completed within 25–30 working days, although the actual processing time may vary depending on product availability, inspection results, and the nature of the issue.
To ensure a smooth warranty claim, please keep:
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Official warranty applies to eligible TP-Link products purchased from WiFiLink through authorized distribution channels. Warranty coverage depends on the product category and TP-Link Pakistan's official warranty policy. Always keep your proof of purchase for warranty verification.
To begin a warranty claim, contact the WiFiLink support team with your order details and product information. Our team will guide you through the warranty process, verify eligibility, and provide instructions for submitting your product to the authorized service center.
To process your TP-Link warranty claim, you should provide your purchase invoice or order confirmation and submit the product with its original accessories whenever possible. Having complete documentation helps speed up the warranty verification process.
After your product is received, the authorized service center performs a technical inspection to determine whether the issue is covered under the manufacturer's warranty. Based on the inspection results, the product may be repaired or replaced according to TP-Link's warranty policy.
No. The official TP-Link warranty does not cover accidental damage, misuse, liquid damage, electrical damage, unauthorized repairs, or physical breakage. Warranty coverage is only available for eligible manufacturing defects that meet TP-Link's warranty terms.
Warranty processing time typically takes 25–30 working days, depending on product inspection, parts availability, and the complexity of the issue. WiFiLink will keep you informed throughout the warranty process whenever possible.
Yes. Keeping the original product box, power adapter, cables, manuals, and included accessories is recommended. Missing accessories or incomplete products may delay warranty processing or affect eligibility, depending on the product and warranty requirements.
WiFiLink provides a smooth warranty experience by helping customers with eligibility verification, warranty guidance, communication with authorized service centers, and ongoing support. As an Authorized TP-Link Partner in Pakistan, we are committed to making the warranty process simple, transparent, and reliable.
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